Kyoo-rated Homes FAQ

What is a Kyoo-rated Homes Box?

A Kyoo-rated Homes Box is a no-commitment, theme-based, seasonal value box filled with unique, quality artisan homewares from around the world. You can purchase as many as you want and as often as you want. However, we offer 15% for a yearly subscription. 

When will I get my box?

Usually, our Kyoo-rated Homes boxes are shipped within 1-5 business days, via USPS 3-day priority mails, unless noted otherwise. 

Can I purchase a box as a gift?

Yes! All our boxes NEVER include a receipt or packing slip, making it a perfect gifting idea.

Are there gift cards available?

Unfortunately, we only offer E-Gift cards which are available for purchase here

What is your Yearly Subscriptions Policy Terms and Conditions?

When you purchase a yearly subscription you'll receive up to 4 boxes within 365 days. 

You may choose to get up to 4 boxes altogether or order one at a time, and up to 4 times within 365 days.

After purchasing a yearly subscription, you will receive an email with a 100% discount code to apply to each box you wish to purchase. You may use this code up to 4 times. This code only works on all subscription boxes. If you lose this code, kindly contact customer support at customercare@maiahomes.com

If you do not customize all 4 boxes by the end of the year, we will send you surprise boxes, ensuring you receive 4 Kyoo-rated Homes boxes. 

When and how do I cancel my yearly subscription?

You may cancel your yearly subscription at any time. Subscriptions are automatically renewed until canceled. If you would like to cancel your subscription you can do it directly through your account profile or email us at customercare@maiahomes.com and put cancellation in the subject line.

If you choose to cancel your yearly subscription before you receive all 4 boxes, every box you have received would be charged at 69$ plus applicable taxes. We would issue the remaining balance as your refund accordingly.